POSITION: Circulation/Reserves Desk Assistant (Library Assistant II)

DEPARTMENT: Access Services

ANNUAL SALARY: $22,260

JOB SUMMARY:

The Circulation/Reserves Desk Assistant is responsible to Public Services/Reserves Coordinator for performing public service duties and a variety of clerical routines in order to maintain the integrity of the Libraries’ collection. The Assistant serves library patrons in accessing the collection by attending a public service desk, by processing materials, and by maintaining accurate records. Work is performed under general supervision following established practices and procedures. Work at a computer is required. Ability to perform repetitive tasks while sitting or standing at work-stations is required. Some night and weekend work is required.

DUTIES AND RESPONSIBILITIES:

40% *Assists patrons with specialized access services. Circulates materials, updates online records, collects fines, provides information on the status of items in the collection and searches for missing items.

30% *Creates and maintains reserve lists using GIL through faculty correspondence. Retrieves requested materials and creates temporary bibliographic records for personal items. Also creates password protected electronic reserves by retrieving and digitizing materials.

10% *Participates in removing materials from reserve at the end of term by verifying the items to come off reserve, changing item records in GIL and returning personal materials to instructors.

10% Provides routine information and direction pertaining to Libraries policy by greeting patrons, assisting them with questions and directing them to appropriate Departments.

5% *Assists in the operation of the Libraries' resource sharing program, GIL Express, by searching for material, preparing material for transport, instructing UGA patrons in the use of GIL Express, and circulating materials to walk up patrons from other USG institutions.

1% Generates information for annual and planning reports by maintaining statistics and extracting and verifying tabulated data from records.

1% Oversees the public service desks on assigned weekends by managing student assistants performing general circulation duties and handling unusual problems as they arise.

1% Participates in library-wide communication by reading, responding to, and initiating information transmitted via GRAPEVINE (the Libraries’ listserv) and other communication tools, and appropriate library-wide or departmental meetings and asking questions, seeking clarification, or initiating discussion on library issues.

1% Completes assigned projects and assists in other areas of the Department in order to facilitate work flow by offering services to other staff when appropriate and with the permission of the immediate supervisor.

1% Maintains flexibility in the Department and organization by assuming other similar responsibilities as assigned.

* = essential function of the position

QUALIFICATIONS:

Education, Experience, Licensure, Certification required:

• One year of college education AND 6 months of library or related clerical/customer service experience required; OR one year of library or related clerical/customer service experience; OR any equivalent combination of experience, training and/or education from which comparable knowledge, skills and abilities have been achieved.

Knowledge, Skills, Abilities and/or Competencies required to successfully perform work:

• Previous work experience using a computer;
• Ability to deal tactfully and courteously with library patrons;
• Ability to perform clerical tasks accurately with close attention to detail;
• Ability to establish and maintain effective working relationships;
• Effective oral and written communication skills;
• Experience handling cash receipts, checks and credit cards required.

Preferred Qualifications:

• Knowledge of modern office practices, procedures and equipment preferred;
• Knowledge of word processing and web publishing software preferred (i.e., Microsoft Word and Adobe Acrobat, etc.).

Physical Demands:

• Ability to perform repetitive tasks while sitting or standing at work-stations is required.
• Ability to lift 30 pounds and push loaded book carts.

Work Hours:

• M - F; 8 hrs/day; some night and weekend work.

APPLICATION PROCEDURE:

Only applications submitted through the University of Georgia's Human Resources Employment website will be considered. Please visit the University of Georgia's Human Resources Employment website at https://www.ugajobsearch.com/applicants/jsp/shared/Welcome_css.jsp and follow the instructions to submit an online application. Position posting number = 20121728.